Whether you have complaints, suggestions or questions – just get in touch with us and tell us your concerns. We’ll get back to you as soon as we can.
Contact details
No matter what’s on your mind – we’re here for you!
We’re always happy to answer your questions.
Do you want to talk to us in person? Then come and visit us in our Customer Center in the Rathauscenter (Monheim Mitte). This is where you can get information about schedules, tickets and all you need know about our products. We look forward to seeing you at the address below!
Kundencenter Bahnen der Stadt Monheim
Ingeborg-Friebe-Platz 21
40789 Monheim am Rhein
+49 2173 9574-10
kundenservice@bahnen-monheim.de
Monday, Wednesday through Friday: 11:00 a.m. to 7:00 p.m.
Saturday: 10:00 a.m. to 3:30 p.m. (no telephone service)
Closed on Tuesday