Contact details

No matter what’s on your mind – we’re here for you!

Whether you have complaints, suggestions or questions – just get in touch with us and tell us your concerns. We’ll get back to you as soon as we can.

Go to the Help Portal

We’re always happy to answer your questions.

Do you have any questions about our timetables, our tickets or would you like some straightforward advice on the wide range of mobility services offered by Monheim’s public transport system? Then we’ll be happy to help you by phone, e-mail or at our Customer Center in the Monheim Rathauscenter shopping mall!

kundenservice@bahnen-monheim.de

+49 2173 9574-10
Monday through Friday 9:00 a.m. to 5 p.m.

Bahnen der Stadt Monheim Kundencenter
Ingeborg-Friebe-Platz 21
40789 Monheim am Rhein

Opening hours
Monday, Wednesday through Friday 11:00 a.m. to 7:00 p.m.
Saturday 10:00 a.m. to 3:30 p.m.
Closed on Tuesday