Your digital way to contact us – without any opening hours.
You can find lots of answers to your questions in our Help Portal. Whether you have complaints, suggestions or queries, use the contact form to write to us. We’ll get back to you as soon as possible.
Customer Center
Up close and personal.
Do you have any questions about our timetables, our tickets or would you like some straightforward advice on the wide range of mobility services offered by Monheim’s public transport system? Then we’ll be happy to help you at our Customer Center in the Monheim Rathauscenter shopping mall!
Bahnen der Stadt Monheim Kundencenter
Ingeborg-Friebe-Platz 21
40789 Monheim am Rhein
+49 2173 9574-10
kundenservice@bahnen-monheim.de
Opening hours
Monday, Wednesday through Friday 11:00 a.m. to 7:00 p.m.
Saturday 10:00 a.m. to 3:30 p.m. (no telephone service)
Closed on Tuesday
